This is a Twix. Two for me. None for you.
Due to the nature of the products we sell, we do NOT accept returns or exchanges, with the sole exception of products damaged or defective on arrival. In the event a product is received non-functioning or damaged, we will provide an exact exchange only providing the customer contacts us within 3 days of receiving the product. Once purchase is confirmed, an RMA will be issued. No exchanges will be honored without an authorized RMA. Defective product must be shipped back, unused in original packaging. Replacements will not be shipped until the original item has been received by Kink Shoppe. No refunds or reimbursements will be made for return shipping. Most of our products are covered by a manufacturer warranty. If the customer contacts us after the 3-day defective exchange window, we will provide information and assistance is making a warranty claim.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.